FAQs

What time is check-in / check-out?

Check-out is at 10.00am
Check-in is from 14.00pm

You are welcome to leave your luggage at the front desk and spend your time at Ashiyana's chill-out spaces, or explore the beach and local area if you arrive before 2pm. Of course, if your room is available earlier, you will be able to move in before the official check-in time.

Is the food vegetarian and organic?

Whenever possible we buy organic produce. We mostly serve vegetarian food, apart from on Wednesday and Saturday evenings when we offer an additional seafood dish.

Can I buy food from the restaurant?

Additional food is not available for purchase from the restaurant. Two healthy buffet meals – brunch and dinner – are already included in the price of your stay with us. You may see food available in our restaurant mid-afternoon – this is for our detox guests and staff. There are a number of local beach shacks and restaurants in the Mandrem area that sell local, western cuisine and drinks, should you get hungry between mealtimes with us. We recommend you exercise some caution when dining outside of Ashiyana for hygiene purposes. Self-service Masala chai, hot lemon ginger and fresh filtered water is available for you throughout the day in our restaurant.

Is the water safe to drink?

The water at Ashiyana, both for drinking and in the rooms, comes from a borehole approximately 3km from us. Whilst it is already perfectly safe to drink, we send the drinking water through a reverse osmosis filter for extra purity. Drinking water taps can be found in the restaurant.

Do you serve alcohol?

No. We ask that you do not consume alcohol, smoke cigarettes or take drugs within the grounds of Ashiyana.

I have specific dietary requirements / food allergies. Will this be a problem?

Please let us know at the time of booking if you have any specific dietary requirements/allergies. Our buffet meals will nearly always have dairy-free/gluten-free options available as standard.

What language are your yoga classes in?

Our yoga classes and workshops are all held in English.

What level of yoga do you teach?

All of our classes are suitable for students of any level. Our experienced teachers will offer modifications for less and more experienced students. At our busiest times, we may run two classes at the same time (morning or evening) of different styles – this will be communicated on the yoga schedule board at the reception desk.

I am completely new to yoga – can I join the drop-in classes?

Of course – we welcome you to start your yoga practice with us :-) It may be advisable to look into taking a private session with one of our experienced teachers prior to attending a drop-in class; as whilst it is a group environment and you are cared for, you may receive less personal attention.

I have an injury / existing health condition / am pregnant – can I join the yoga classes?

Please always seek advice from your General Health Practitioner first, and inform your yoga teacher at the start of class of any condition that may affect your practice – new or existing. We would recommend booking in for some Holistic Yoga Therapy sessions with our experienced Yoga Therapists, to get advice and a personalised yoga practice just for you.

What type of Yoga do you teach?

Please refer to our Yoga page. The drop-in class is based on traditional Hatha Yoga, meaning that it follows a physical practice to open up the energy channels of the physical and energetic bodies as a tool to higher awareness. Teachers will infuse the practice with their life experience (from Iyengar, Yin, Bhakti to Vinyasa) to give it their own authentic flavour. Having said that, classes will almost always include Pranayama (breath-work) and Meditation (in movement or stillness).

Do you offer private Yoga classes?

Yes – please see Private Classes and Holistic Yoga Therapy.

Do you provide yoga mats and props?

We have enough yoga mats and props available for all of our guests and drop-in attendees. However, we would always recommend bringing your own mat  to encourage your own self-practice outside of classes :-) Basic yoga mats can also be purchased from the shops in the local village.

What other activities do you offer, asides from the yoga classes?

There are evening activities almost every night at Ashiyana, such as Chanting, Meditations, Yoga Nidra, Conscious Cinema, Restorative Yoga, etc. There is a noticeboard located in the reception area that will inform you of the schedule during your stay.

Do you have a Spa on site?

Yes – our beautiful Spa and Treatment Centre consists of a natural swimming pool (naturally self-cleaning); a peaceful gazebo above a lily pond; designated treatment rooms for Ayurveda, massage treatments and yoga therapy; a hammam (steam room).

Do you have a swimming pool?

Yes – we have Goa’s only natural swimming pool, located at the heart of Ashiyana within the Spa and Treatment Centre. A ‘natural pool’ means it will be similar to swimming in a lake, hence you may find a thin layer of algae (similar to spirulina :-) ) can occur. We do clean this off every week or so. We regularly test and filter the pool water - if you were to take a glass of it you would see that it is clear – however the tiles are purposefully green to give it a more natural feel, rather than the 'aqua blue' swimming pools. Natural pools are regarded as more healthy as they do not use chlorine, ozone or salt water; they are also more wildlife friendly.

Can anyone use the Spa and Treatment Centre (including the pool and hammam)?

The Spa and pool area is reserved for those who have booked treatments or therapies, as this includes a ‘Spa and Treatment Centre Day Pass’.

Are children allowed at Ashiyana?

We do not mind children in Ashiyana, but ask that you be mindful of the noise levels that your mini yogis may be creating – particularly during hours of yoga classes and dining. Ashiyana is intended as a peaceful place for our guests to be able to retreat and relax and rejuvenate, and thus we ask that all of our yogis - of all ages - respect our noise policy :-)

How far away are you from the beach?

Part of Ashiyana’s accommodation is situated directly on the sand dune at the edge of the beach. The main site of Ashiyana, including the yoga shalas, restaurant and Spa and Treatment Centre, is located across the famous Ashiyana Bridge over the river, under a coconut palm grove that is just a short, two minute walk away from the beach.

Do you have hot water/electricity?

We have individual hot water heaters in every bathroom, and electricity throughout Ashiyana. However, power cuts are quite common in India due to over-demand – so expect the occasional power-outage – these rarely last longer than a few minutes. We ask that you help us in conserving energy by turning off your hot water heaters and fans when you are not needing them.

Is there free WiFi?

Ashiyana is a retreat centre intended to help you to ‘switch off’ from the external world – therefore WiFi access is limited to only being available in the reception area. We ask that you be mindful when using any electronic devices to maintain the quiet and calm space. Nearly all of the nearby restaurants in the area offer free WiFi as well.

The internet supply in Goa can be a little slow and temperamental, particularly when compared to the west – we like to think this is a good lesson in patience, and a reminder to surrender to things outside of our control...!

Are there mosquito nets in the rooms?

All of our Beach Huts and Palm Grove rooms have mosquito nets available. Our Raj Double and Raj Luxury rooms do not need/have mosquito nets due to how they have been built. Plug-in mosquito repellants are available upon request.

What vaccinations do I need and should I take malaria tablets?

Malaria is not prevalent in Goa, as we are surrounded by tidal water. We do suggest that you protect yourself when the mosquitoes are most active at dawn and dusk, by wearing mosquito repellent and covering your skin.

Please check with your country’s Government Health Regulations for any vaccinations that are required.

Are there any convenience shops nearby?

There are a few local shops a short walking distance away that stock all of your practical items and toiletries.

Do you provide toilet paper?

All of our bathrooms have a hand-held douchenext to the toilet for your personal use. We do not provide toilet paper as we wish to be as eco-friendly as possible. Toilet paper can be purchased from the local shops should you wish to use it, however we request that you dispose of used paper in the bins provided (changed daily) as our sewage systems cannot cope with toilet paper being flushed down the toilets.

Do you have fans in the rooms?

All of our rooms have ceiling fans. Raj Double and Raj Luxury rooms also have A/C.

Do you provide beach towels?

We provide bath towels for use within Ashiyana, but ask that you bring your own beach towel. Many guests purchase sarongs from the local sellers for use instead of a towel on the beach.

Do you provide laundry services?

There is a local woman that comes every day to collect our guests’ laundry for a small charge – this will be returned within 24-48 hours. Please arrange with our reception staff. We ask that you do not do your own laundry in your rooms (due to our limited water supply).

Can I pay by credit/debit card?

Unfortunately we do not currently have credit/debit card payment facilities at Ashiyana. Please ensure that you bring ample cash with you, or exchange/withdraw money in the local village.

Is there an ATM or Money-Exchange close by?

There is an ATM about a five minute taxi drive away, in the local market village. There is a closer ATM within walking distance, but this is often out of service. There are a couple of local Money-Exchanges a short walk from Ashiyana that most of our guests use – you will need your passport as ID.

Do I need a Visa to travel to India?

Most countries require visa entry to India (Tourist Visa). Some countries are eligible for the new Visa on Arrival (e-Visa) – valid for 30 days. Please check with the Indian High Commission what visa you will need to apply for, and make sure that you leave ample time to apply before your holiday.

How safe is it to travel alone as a woman?

Goa is a very relaxed part of India, and most probably the safest area to travel in as a lone female. As with travelling by yourself in any country, we would advise you to practice good personal safety by not venturing out alone to secluded spots that you are unsure of; having a local or fellow traveller accompany you wherever possible, particularly at night; and always have the phone number of someone you can contact locally in an emergency.

Is it safe to leave my valuables in my room?

We would advise that you use the individual, lockable safes in the reception area to store your valuables, such as money, camera, passport and small electronic devices. 

We have never had any problem with security on site, however we do have security guards present throughout Ashiyana 24/7, for your security and peace of mind.

Are there many animals around?

We aim to exist as harmoniously as possible with the nature that Ashiyana is set within. It is therefore likely that you may see insects and wild animals around the grounds, and possibly a few within your room. We also have our own lovely yogi dogs and cats as part of the Ashiyana Family – these are well looked after and very safe to be around. You will most likely meet the dogs in the yoga shalas, as they are just as dedicated to a daily yoga practice as we are ;-) Please let us know if you have any allergies.

Is there much noise in the local area?

Ashiyana's location was specifically chosen for its peaceful serenity and tranquility. Nestled in the coconut palm grove against the meandering Mandrem River, most often the only noises you hear are those of nature - the exotic birdsongs; the vibrating chirps of cicada and grasshoppers; the gentle lapping of the ocean waves; the rustling of palm leaves, the calls of the dogs; and the busy buzzing of insects.
There are a number of local festivals celebrated throughout the year (New Year, Holi, Diwali, Christmas, etc) so there will be noise in the neighbourhood during these certain times.

Do I need insurance?

It is always recommended when traveling anywhere to arrange appropriate traveller’s/health insurance for the duration of your trip.

What is your refund policy?

Please refer to our Bookings Terms and Conditions.

Which airport should we fly to and how far away is it?

Dabolim International Airport (GOI) is the closest airport and is approximately 1 ½ hours away by taxi.
Prepaid taxis can be used from the airport, or we can arrange a taxi for you – please contact reception and provide your flight details.

What should I bring with me?

A big smile and an open heart....and your bathing suit! ;-)

What is your address?

Ashiyana Yoga Retreat Village,
Junas Waddo,
Mandrem Beach,
Pernem,
Goa,
403527
India

What is your telephone number?

The contact number to use for your Visa reference, or any taxi related query, is:

+91-916 891 1714

Please email us for all other enquiries.